3.5. Import Orders from eBay

To start importing orders, choose the action on the addon's Welcome page.

Create Import Configuration

If you imported orders before and have already created a configuration, it will be displayed in the left pane in this window.

Click "More Actions" to see the actions you can perform over the existing configuration(s):

To create a configuration, press +Add Configuration.

Note: the name of a configuration must be unique and cannot be duplicated. In other cases, you will get a warning message:

  • [Delete] selected configuration from the available list.

  • [Activate] configuration - the settings of the configuration that is activated will be used during import.

  • [Save selected configuration to file] - storing the configuration separately allows to download and use it on another computer.

  • [Restore configuration from file] serves to upload and use the previously saved configuration to the current process.

  • [Save All configurations to file]. This is a massive storage command that allows keeping all available import configurations in a single file.

  • [Restore all configurations from file] - the massive command of loading all available configurations of imports from a single file.

Depending on the location that is set in the store admin, choose the language position based on the store view. Please note, if you use Store Manager for Magento, in a certain field you can see the drop-down list with appropriate store views.

Some eBay orders data (for example, shipping details, themes, etc) can be stored (cached) on your hard drive after interaction with eBay. If you want to remove this data, press [Clear Cached eBay Data] on the current page.

Selected "Save eBay API requests and responses to log files" checkbox means all requests and responses received from eBay during operations will be placed in the relevant logs file on your local drive and could be found by following the path:

C:\Users\$USERNAME$\AppData\Local\eMagicOne Store Manager for .....\eBayPlugin\RequestLogs

It is expedient to check this field to be able to track the progress of operations using logs.

Configure Order Import Options

The "Import Orders Options" step contains the following settings:

eBay Items Identification

Take into account the eBay Items Identification area shown below:

Select Orders to Import (By Date and Status)

This section contains two drop-down lists and allows selecting orders to import based on the date they were created and order status.

Filter orders by date:

  • For the last (days) - specify the period up to 30 days for filtering

  • Created between - specify the limits of the period you want to use during importing of orders which were created

  • "Modified between" - find and import the orders within the specified period which were modified

Import orders with status - check the status of the orders to import.

Map Order Statuses

Associate order status in your store with the relevant status on the eBay marketplace.

Map Shipment Methods

Associate shipment methods in your store with the relevant shipment methods on the eBay marketplace.

Map Payment Methods

Associate payment methods in your store with the relevant payment methods on the eBay marketplace.

After you have configured all settings, press [Next].

Preview Orders and Launch Import

On the "Preview Orders for Import" step, you can see a list of orders prepared for the transfer. There are the following columns displayed:

    • "eBay_ID" - each order from eBay has an identification field specified in the relevant column.

    • "Order Status" - the actual status of the selected order.

    • "Amount paid" - the amount which in total was paid for the purchase.

    • "Subtotal amount" - the amount excluding tax.

    • "Total" - the final cost of an order including taxes.

Preview Orders for Import

Expand an order row to see additional order details:

    • "Title" of the products which was/were added to the current order.

    • "SKU" - the SKU number of the product.

    • "Quantity" - a number of the product units that were purchased.

    • "Price" - the cost of one unit of the ordered product.

Expand orders details

If you're ready to proceed, press "Import":

Press 'Import' to start importing